APOLLO Has Your Personal Insurance Covered

When you make a claim, you will submit various documents that include receipts, proof of ownership (e.g., photos, user manuals, and warranties), and a list of stolen or damaged property. Pro tip: Plan ahead by making an inventory of your property so it’s ready to go whenever you need it.

A deductible is an amount of money that you are responsible for paying toward an insured loss. So, when an unexpected incident occurs with your home or vehicle, the amount of the deductible is then subtracted—in other words “deducted”—from your claim payment, and we pay the rest.

Depending on the scenario, there are immediate steps you can take to help minimize damage. That includes turning off your water supply line, calling the fire department or police. Then contact us so we can get your claim started and help assist you with the situation.

It’s a claim form that documents the damaged or destroyed property, containing the details about the nature of the items involved, what happened, and the amount of your claim. To accurately assess the value of your property, we may request original receipts or other documents, like warranty cards, user manuals, or appraisals.